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What are you (as the leader) doing about this?”  ”Right Management ran the online survey between April 16 and May 15, and culled responses from 411 workers in the U.S. and Canada. Only 19% said they were satisfied with their jobs. Another 16% said they were “somewhat satisfied.” But the rest, nearly two-thirds of respondents, said they were not happy at work. Twenty-one percent said they were “somewhat satisfied” and 44% said they were “unsatisfied.”   In their current state of mind, employee productivity is low and you’re company is not performing as well as you can be…even under today’s environment.   If and when it gets better, will your #1 asset running for the exits?  Take control now.  We have programs and tools to optimize your culture…for today and the future.  Contact GROWTHco.


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Let’s face it . . .there are rules and protocols for just about everything.
It doesn’t mean that you have to play along!
When I first showed up with my blog in November of 2008, I caught a lot of criticism about how I went about presenting my methodology.
I was told it wasn’t sophisticated enough
I was told […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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Boy am I sick of people completely giving up on any degree of sales activity because its summer! So I came fully prepared to offer a few alternatives such as:
5 ways you can actually take advantage of the opportunities that present themselves this time of year.
Things like . . .
The mindset behind “why” you need […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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I believe it was the great Hannibal Smith who said “I love it when a plan comes together” but what do you do when the original plan has to be scrapped?
Its way too easy for us to respond with a confident “Well you adapt!” but that’s easy to say now . . . How about […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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About a year ago, I read a blog post from a “consultant” where he complained about the lousy elevator speeches he observed in a training session that day.
It was all done in a somewhat professional manner as a means of educating his readers but . . .
While he didn’t name the company, I couldn’t help […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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Here's a photo I took of myself with a time-lapse photo of a sparkler.In today’s highly digitized world, photography has become more of a mainstream hobby. You don’t need fancy expensive equipment to get started. In fact, nearly everyone carries a camera of some kind around with them today due to the popularity of smartphones. Even older phones that don’t quite qualify as “smart” (it’s okay, flip phone, I still love you better than all the other phones, don’t listen to them) still typically come equipped with a camera at bare minimum. Yet there is a certain “je-ne-sais-quoi” element of beauty that is captured in some images, while others are sadly just a bunch of pixels that just happened to get lumped together in the same file.

I originally became interested in taking my own photos while I was a student in college. I had a basic point-and-shoot camera that I bought for myself, and I went to my friends’ rugby matches and took pictures for them. As the season passed and I found myself attending more and more games, I realized that my sense of timing was improving as I learned more about the game. If I knew what to expect on the field, I would have a better chance of snapping the shot at the right time. I never took any photography courses and instead just focused on teaching myself the skill set I wanted to have.

Two of these guys don't have their feet on the ground.

After a couple years, I upgraded to a digital SLR (a Canon Rebel XSi for anyone who is interested) and was seriously intimidated by its vast array of settings. However, these machines come with an automatic setting for a reason. Don’t be afraid to use the automatic settings just because you think it means you’re not a “real” photographer. Real photographers have to learn sometime too!

My favorite approach to teaching myself is totally hands-on. If there’s a shot I want to perfect, I’ll use the automatic settings for my first shot, then look at the photo on the camera screen. Not only does my camera tell me all the settings used for the shutter speed, the ISO setting and the F-stop, but there is a lot of other information to take advantage of. Then I’ll adjust one of the settings and take another version of the same shot. This is a great way to show yourself visually what each different function does.

Triumphant graduate brandishes her newly acquired diploma just after the ceremony.

If you’re interested in improving your photography skills, my advice is to get a camera of some kind (nearly any kind will do) and start by taking photos of something you love. Your affection and expertise of your subject will shine through your photos even without the top quality camera or perfect composition. The internet has plenty of tutorials and explanations so you can educate yourself. After all, photography is a creative art and creativity comes from within!

Today, I rarely go anywhere without my camera. I bring it with me to work in case anything exciting happens during the day. Sometimes while driving, I’ll see a scene so pretty I just have to stop and snap a shot of it. My favorite thing about photography is that you never know when you are going to get your best shots. I also provide photography services for my friends and family in times when they can’t get behind the camera themselves – weddings, band performances, skateboards in the skate park, and more. It’s more than a hobby for me, it’s a lifestyle! If you’d like to see more of my photography work, just check out my Facebook page!


© Lisa March for Reliable Linking, 2012. |
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One of the biggest questions I’m asked on a weekly basis is “Paul, how can I bring in more business?”
The unfortunate thing is that many people are of the mindset that you simply make more calls when the bigger issue might be that they need a better overall game plan consisting of . . .
Where […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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Like so many of the posts I write here  . . . this one is really personal to me!
For the longest time I was absolutely miserable!
On the outside I appeared happy and content but on the inside I had what I called “an urgency”. In other words, a feeling that I was supposed to be […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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I’ve seen it way too many times when I’ve been brought in to help sales teams.
I’ve been asked how to handle it from distraught sales professionals and I even had someone mention it on a discussion in our Sales Playbook book group on Linkedin.
I’m talking about the Sales Manager who wants to ride along with […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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There was a time when I wanted to punch Tony Robbins right in his face . . . how’s that for an opener?
I decided not to because I couldn’t afford the 7 foot ladder I would need to do so and also remembered there are laws against that sort of thing but that’s not the […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2012. |
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